GRAMEENPHONE INTERNATIONAL CALL FORWARDING

INTERNATIONAL CALL FORWARDING SERVICE DETAILS

• Subscriber can register either SMS or USSD
• For SMS based activation, port will be 8000
• Subscriber will have to activate the service after registration
• Subscriber will also have the option to activate the service from e-care
• In case of activation service from e-care, subscriber needs to register in an e-care from Bangladesh first
• Customer service agents will have the option to activate the service from CRM, based on customer request
• For activation from CRM, the customer needs to mention the PIN number to an agent over the phone
• Customers will have the option to activate the service either from a GP number or from a visiting number
• In case of activation requests from a visiting number, the subscriber needs to send an SMS to 01707808000 number
• Subscriber needs to cancel Call Forward service after his return to GP network